Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Title: Customer Success Specialist (Houston, hybrid) Company: Financial Software Solutions (TrusteSolutions)
About the role We build software that bankruptcy trustees and financial professionals rely on every day. When they have a question, you're the voice they hear. This is a phone-first support role for someone who likes solving problems for real people and keeps their cool when the caller doesn't. You'll report to a hands-on leader who works alongside the team.
What you'll do
Answer inbound calls and walk customers through questions on our software
Handle email and chat support when the phones are quiet
Log accurate notes and account updates in our systems
Spot recurring issues and flag them to the team
Learn our products deeply enough to teach them
What we're looking for
2+ years in customer service with heavy phone volume (call center, bank branch, credit union, or similar)
Comfortable in Outlook, Word, and Excel
Fast, accurate data entry
Clear writer, patient explainer
Bonus -if you have: banking, loan operations, or bankruptcy exposure
Ideal Candidate - someone that has been a teller, paralegal, worked within a banking or credit union environment working in a customer facing role.
Must be able to work an eight hour shift between 7:00 AM to 7:00 PM CST
Details
Houston, TX. Can be hybrid after onboarding.
Full time
Comprehensive benefits package to include 401k with matching
We're interviewing now and moving fast. Ideally would like to have someone in place by the end of the month.
...inspiring projects in our Impact Report . Project Overview: We are looking for top talent to join the Renewables & Clean Power business to deliver the largest natural gas projects in the companys history. This project is a nominal 2500MW behind the meter power...
...sessions Deliver structured, engaging online classes aligned to the curriculum Maintain... ...environment designed to support both teachers and students. You'll have access to:... ...online setting Strong spoken and written English with a neutral accent Comfortable...
...looking to immediately fill an open Transportation Security Officer (TSO) position at the Frederick Douglas Rochester International Airport (ROC) The Frederick Douglas Rochester International Airport (ROC) security screening services include, but are not limited to:...
...A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our... ...the grocery industry. Performs all functions relating to preparation, counter service, and stocking of product. Decorates and finishes...
...in staging materials and maintaining communication about stock levels to avoid production downtime.Load paper lifts and make ready books, and verify guides and sheet detectors are working properly.Assist with register of image fit during make ready and throughout the...